1. myHRfuture Support
  2. Navigating Training in myHRfuture

When will I receive my digital badge once I've completed a training course?

This guide walks you through all you need to know about claiming your digital certifications in myHRfuture

Once you've completed a training course or learning pathway you will be awarded your certificate and digital badge within 24-48hours. 

You will receive an email from Acclaim notifying you that your badge has been issued. To claim your badge and share it with your network, simply follow the instructions in the email to setup or log in to your Acclaim Account.

For detailed steps on how to claim your digital badge and certificate click here 

What do I do if it's been more than 48 hours since I completed a training course? 

If you've not received your certificate and digital badge and it's been longer than 48hours you can raise a case with us, by completing this short form and we will get back to ASAP. Alternatively you can reach out to use using the support bot located in the bottom right hand corner of the page.